Terms of Service

Last Updated: January 20, 2025

Who We Are

Neuraxx™ (“we,” “us,” or “our”) operates neuraxx.com (the “Site”). We provide premium sneakers and footwear. These terms explain your rights and responsibilities when using our Site.

Accepting These Terms

By using our Site, you agree to these terms. If you don’t agree, please don’t use the Site. We may update these terms anytime.

Key Terms

  • Company: Refers to Neuraxx™, operated by MASON CROSS LLC
  • Site: Our website at neuraxx.com
  • Service: Everything we offer through our Site
  • You: Anyone using our Site or services
  • Country: United States, where we’re based
  • Device: Any device you use to visit our Site

Your Responsibilities

You agree to:

  • Give accurate ordering information
  • Keep your account secure
  • Tell us about any unauthorized use
  • Take responsibility for your account

Don’t Do These Things

  • Use our site for commercial purposes
  • Try to copy or change our site code
  • Remove or change any Neuraxx™ notices

Information Collection

We collect information when you:

  • Buy something
  • Contact support
  • Sign up for emails

This includes:

  • Personal details: Name, email, address
  • Payment info: Handled securely by payment partners
  • Usage info: How you use our site

Returns

See our Return Policy for details about our 30-day guarantee.

Liability Limits

Neuraxx™ isn’t responsible for damages from using our site or products.

Your Ideas

Any feedback you share becomes Neuraxx™ property, usable without payment.

Other Websites

We’re not responsible for other websites we link to.

Updates

We may update these terms. Changes will be posted here.

Contact Us

Questions? Reach out: 

Brand: Neuraxx™ 

Email: support@neuraxx.com 

Company: MASON CROSS LLC 

Address: 5281 QUESTA DR, ABILENE, TX 79605 

Hours: Monday – Friday, 9:00 AM – 5:00 PM EST