Privacy Policy

Updated on January 20, 2025

Who We Are

Neuraxx™ (“we,” “us,” or “our”) operates neuraxx.com (the “Site”). We provide premium sneakers and footwear. This Privacy Policy explains how we handle your information.

Information We Collect

Personal Information

When you shop with us or contact support, we collect:

  • Contact Details: Name, email, address, phone number
  • Payment Information: Card details (processed securely by payment partners)
  • Order Details: Size choices, shipping info, purchase history

Automatic Information

Our site collects:

  • Device Info: Browser type, device type, operating system
  • Usage Data: IP address, pages visited, time spent on site

Cookies

We use cookies to make your shopping better:

Types of Cookies:

  • Essential: For basic site functions
  • Preference: Remember your choices
  • Analytics: Help us improve
  • Marketing: Show relevant products

You can manage cookies through:

  • Your browser settings
  • Our cookie settings
  • Third-party opt-out tools

How We Use Your Information

  • Process your orders
  • Provide customer support
  • Make our site better
  • Send updates and offers (if you agree)
  • Understand site usage

Keeping Your Data Safe

We use secure encryption and top safety measures to protect your information.

Information Sharing

We never sell your data. We only share with:

  • Delivery and payment partners
  • When legally required
  • If our business changes ownership

Your Rights

You can:

  • See your data
  • Update your information
  • Delete your data
  • Stop marketing emails

Policy Updates

We may update this policy. Check the date at the top.

Contact Us

Brand: Neuraxx™

Email: support@neuraxx.com

Company: MASON CROSS LLC

Address: 5281 QUESTA DR, ABILENE, TX 79605

Support Hours: Monday – Friday, 9:00 AM – 5:00 PM EST