Terms of Service
Last Updated: January 20, 2025
Who We Are
Neuraxx™ (“we,” “us,” or “our”) operates neuraxx.com (the “Site”). We provide premium sneakers and footwear. These terms explain your rights and responsibilities when using our Site.
Accepting These Terms
By using our Site, you agree to these terms. If you don’t agree, please don’t use the Site. We may update these terms anytime.
Key Terms
- Company: Refers to Neuraxx™, operated by MASON CROSS LLC
- Site: Our website at neuraxx.com
- Service: Everything we offer through our Site
- You: Anyone using our Site or services
- Country: United States, where we’re based
- Device: Any device you use to visit our Site
Your Responsibilities
You agree to:
- Give accurate ordering information
- Keep your account secure
- Tell us about any unauthorized use
- Take responsibility for your account
Don’t Do These Things
- Use our site for commercial purposes
- Try to copy or change our site code
- Remove or change any Neuraxx™ notices
Information Collection
We collect information when you:
- Buy something
- Contact support
- Sign up for emails
This includes:
- Personal details: Name, email, address
- Payment info: Handled securely by payment partners
- Usage info: How you use our site
Returns
See our Return Policy for details about our 30-day guarantee.
Liability Limits
Neuraxx™ isn’t responsible for damages from using our site or products.
Your Ideas
Any feedback you share becomes Neuraxx™ property, usable without payment.
Other Websites
We’re not responsible for other websites we link to.
Updates
We may update these terms. Changes will be posted here.
Contact Us
Questions? Reach out:
Brand: Neuraxx™
Email: support@neuraxx.com
Company: MASON CROSS LLC
Address: 5281 QUESTA DR, ABILENE, TX 79605
Hours: Monday – Friday, 9:00 AM – 5:00 PM EST